Terms of service

Last Updated: August 6, 2026

Welcome to cehv13.us. This store and website are operated by cehv13.us ("we", "us", or "our"). Throughout the site, the terms "we", "us", and "our" refer to cehv13.us. We offer this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

SECTION 1 - ONLINE STORE TERMS & DIGITAL PRODUCTS

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

  • Digital Nature of Products: All items sold on cehv13.us—including official EC-Council exam vouchers, iLabs access, eCourseware, practice test access codes, and mock exam simulators—are digital products. No physical items will be shipped.

  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

  • A breach or violation of any of the Terms will result in an immediate termination of your Services and access to purchased learning platforms.

SECTION 2 - OFFICIAL EC-COUNCIL PRODUCTS & VOUCHERS

  • Official Digital Licenses: Official EC-Council products (such as Exam Vouchers, Retake Codes, iLabs Access, and Official eCourseware) are provisioned directly via EC-Council portals or authorized distribution channels.

  • Non-Transferable & Non-Refundable: Once an official voucher or access code is generated, delivered via email, or assigned to your candidate profile, it becomes strictly non-refundable, non-returnable, and non-exchangeable under any circumstances.

  • Voucher Validity: Exam vouchers and access keys carry specific expiration periods (typically 12 months from issuance unless specified otherwise). It is the customer's responsibility to redeem and schedule exams before the voucher expiration date.

SECTION 3 - SUPPLEMENTARY PREPARATION TOOLS & LMS PORTAL

  • Access Code Redemption: Supplementary prep products—such as CEH v13 Practice Tests, Simulation-Based Practice Questions, and Mock Exams—are delivered via digital Access Codes or direct credentials for use on our dedicated learning portal at https://academy.it-master.co.

  • 30-Day Guarantee: Supplementary prep resources are eligible for a 30-day money-back guarantee pursuant to our [Return & Refund Policy], provided the user encounters verified technical defects or platform access issues.

  • Account Integrity: Access codes and user accounts created on https://academy.it-master.co are intended solely for individual use. Account sharing, credential resale, or unauthorized scraping of practice questions will result in immediate account revocation without refund.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions and contact you as needed.

SECTION 5 - INTELLECTUAL PROPERTY & TRADEMARKS

  • Trademark Disclaimer: "CEH", "Certified Ethical Hacker", "CPENT", "LPT", and "EC-Council" are registered trademarks or service marks of the International Council of E-Commerce Consultants (EC-Council). cehv13.us provides authorized training courseware, vouchers, and independent practice preparation tools aligned with these standards.

  • All proprietary practice questions, simulation engines, website design, and course materials hosted on cehv13.us and academy.it-master.co are protected by copyright and intellectual property laws.

SECTION 6 - THIRD-PARTY LINKS & PLATFORMS

  • Certain content, products, and services available via our Service may include materials from third parties or route you to third-party platforms (including EC-Council portals, TestOut LabSim, and academy.it-master.co).

  • We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 7 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • We do not guarantee, represent, or warrant that your use of our service or mock exam simulators will be uninterrupted, timely, secure, or error-free.

  • Passing our practice tests or mock exams on academy.it-master.co does not guarantee an official pass result on proctored certification assessments administered by EC-Council or other vendors, though our materials are designed to maximize candidate readiness.

SECTION 8 - GOVERNING LAW & CHANGES TO TERMS

  • These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable commercial and e-commerce laws.

  • You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service.

SECTION 9 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us via: